Contact the NAFPP
Please find below details of how you can contact the NAFPP.
The following email addresses are the best route to use if you have a query. Please note the NAFPP is one of the smaller trade associations and so our team may not be able to reply to you immediately. Should you need to contact the NAFPP, we will endeavour to reply during the next working day. All emails are read and replied to as appropriate.
If you are looking for a prepaid funeral plan, our ‘Trace my Plan’ service is the quickest way to proceed.
The NAFPP is a trade body rather than a regulator and so, while we can help you get in touch with our members, we are unable to mediate. For more information about regulation of prepaid funeral plans, please visit the sector’s regulator, the UK’s Financial Conduct Authority (FCA).